Outage in Fourth

Priority 1 Critical Incident - HR (UK) & ATS (UK)

Resolved Major
September 26, 2022 - Started about 3 years ago - Lasted about 8 hours
Official incident page

Need to monitor Fourth outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Fourth, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of a critical incident that may be affecting some of our customers using our WFM and ATS (U.K.) solutions We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution. We will continue to provide updates here every 30 minutes or less until full service has been restored. Again we deeply apologise for this disruption.
Components affected
Fourth HR (UK) Fourth Applicant Tracking System (ATS)
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/26/2022 03:46PM

We have now implemented a solution and are currently monitoring for completeness.

There will be no further updates until the issue is resolved.

IDENTIFIED about 3 years ago - at 09/26/2022 03:23PM

We have been able to identify the cause of this incident and believe that we are close to providing a fix that will return the solutions to the expected functionality.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

IDENTIFIED about 3 years ago - at 09/26/2022 02:53PM

We have been able to identify the cause of this incident and believe that we are close to providing a fix that will return the solutions to the expected functionality.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

IDENTIFIED about 3 years ago - at 09/26/2022 02:25PM

We have been able to identify the cause of this incident and believe that we are close to providing a fix that will return the solutions to the expected functionality.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

IDENTIFIED about 3 years ago - at 09/26/2022 01:55PM

We have been able to identify the cause of this incident and believe that we are close to providing a fix that will return the solutions to the expected functionality.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

IDENTIFIED about 3 years ago - at 09/26/2022 01:27PM

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution. We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

INVESTIGATING about 3 years ago - at 09/26/2022 12:45PM

We are continuing to investigate to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

INVESTIGATING about 3 years ago - at 09/26/2022 12:17PM

We are continuing to investigate to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

INVESTIGATING about 3 years ago - at 09/26/2022 11:49AM

The system has been brought back online, however, we have seen no improvement in the stability of the solution.

We are continuing to investigate to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

IDENTIFIED about 3 years ago - at 09/26/2022 11:30AM

Unfortunately, the emergency maintenance currently being undertaken has resulted in a service interruption that is longer than expected. Our teams are doing all that they can to return the systems to the expected level of functionality.

Again we sincerely apologise for this disruption.

IDENTIFIED about 3 years ago - at 09/26/2022 11:14AM

The emergency maintenance currently being undertaken has resulted in a service interruption that is longer than expected.

Again we sincerely apologise for this disruption.

IDENTIFIED about 3 years ago - at 09/26/2022 11:02AM

Unfortunately, the emergency maintenance currently being undertaken has resulted in a service interruption that is longer than expected.

Again we sincerely apologise for this disruption.

IDENTIFIED about 3 years ago - at 09/26/2022 10:51AM

Unfortunately, the emergency maintenance currently being undertaken will result in a service interruption that is longer than expected.

Again we sincerely apologise for this disruption.

IDENTIFIED about 3 years ago - at 09/26/2022 10:34AM

Unfortunately, the emergency maintenance currently being undertaken will result in a service interruption that is longer than expected.

Again we sincerely apologise for this disruption.

IDENTIFIED about 3 years ago - at 09/26/2022 10:15AM

We are aware of a critical incident that may be affecting some of our customers using our WFM and ATS (U.K.) solutions

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution.

This course of action will involve a service interruption for a short period of time.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

IDENTIFIED about 3 years ago - at 09/26/2022 10:09AM

We are aware of a critical incident that may be affecting some of our customers using our WFM and ATS (U.K.) solutions

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution. We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

IDENTIFIED about 3 years ago - at 09/26/2022 09:39AM

We are aware of a critical incident that may be affecting some of our customers using our WFM and ATS (U.K.) solutions

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution. We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

Latest Fourth outages

ADVISORY - UAE Customers - Internet Issues UAE Region - 19 days ago
High Priority Incident - Mobile Apps (Ordering, Counting & Receiving) - Intermittent Access Issues - 4 months ago
P1 -SSO- Unable to login single sign on - 5 months ago
High Priority Incident - Single Sign On - Extreme Latency - 9 months ago
P1 - SSO (APAC) - Unable to log in to core application through SSO - 11 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook