Priority 1 Critical Incident Single Sign On - Customers Receiving "Concurrent Request Limit Exceeded

We are confident that our solution has resolved this incident.

This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.

We greatly apologise for this disruption.

Our third party have implemented a solution and are currently monitoring for completeness.

The next update will be provided upon confirmation of resolution.

We have identified that there is an issue with our 3rd party provider that is causing a subset of customers to experience intermittent failures.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

We have identified that there is an issue with our 3rd party provider that is causing a subset of customers to experience intermittent failures.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

We have identified that there is an issue with our 3rd party provider that is causing a subset of customers to experience intermittent failures.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

Again we deeply apologise for this disruption.

We are aware of a critical incident that may be affecting some of our customers.

When attempting to log in through Single Sign On, customers are receiving an error.

We are continuing to investigate to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

We are aware of a critical incident that may be affecting some of our customers.

When attempting to log in through Single Sign On, customers are receiving an error.

We are continuing to investigate to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

We are aware of a critical incident that may be affecting some of our customers.

When attempting to log in through Single Sign On, customers are receiving an error.

We are continuing to investigate to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

We are aware of a critical incident that may be affecting some of our customers.

When attempting to log in through Single Sign On, customers are receiving an error.

We are continuing to investigate to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

We are aware of a critical incident that may be affecting some of our customers.

When attempting to log in through Single Sign On, customers are receiving an error.

We are continuing to investigate to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

We are aware of a critical incident that may be affecting some of our customers.

When attempting to log in through Single Sign On, customers are receiving an error.

We are continuing to investigate to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.

We are aware of a critical incident that may be affecting some of our customers.

When attempting to log in through Single Sign On, customers are receiving an error.

This is incident is currently being investigated to determine the root cause of the issue. Status and updates will continue here every 30 minutes until the incident has been resolved.

We apologise for this disruption to your service.