Outage in Fourth
P1 - Customers unable to load PPNI Apps (Counting, Ordering & Receiving)
Resolved Major
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Outage Details
We are aware of a critical incident that may be affecting some of our customers.
This is incident is currently being investigated to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
Components affected
Fourth Inventory (Stock R9) Fourth Purchasing and Inventory (Adaco) Fourth Purchase to Pay (Tradesimple) Fourth Ordering (Marketplace)Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 02/14/2024 08:59AM
We are confident that our solution has resolved this incident.
This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.
We greatly apologise for this disruption.
MONITORING
over 1 year ago - at 02/13/2024 04:10PM
We have now implemented a solution and are currently monitoring for completeness.
The next update will be provided upon confirmation of resolution.
We apologise for this disruption to your service.
INVESTIGATING
over 1 year ago - at 02/13/2024 03:49PM
We are aware of a critical incident that may be affecting some of our customers.
We are continuing to investigate to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
INVESTIGATING
over 1 year ago - at 02/13/2024 03:20PM
We are aware of a critical incident that may be affecting some of our customers.
We are continuing to investigate to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
INVESTIGATING
over 1 year ago - at 02/13/2024 02:48PM
We are aware of a critical incident that may be affecting some of our customers.
We are continuing to investigate to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
INVESTIGATING
over 1 year ago - at 02/13/2024 02:21PM
We are aware of a critical incident that may be affecting some of our customers.
We are continuing to investigate to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
INVESTIGATING
over 1 year ago - at 02/13/2024 01:54PM
We are aware of a critical incident that may be affecting some of our customers.
This is incident is currently being investigated to determine the root cause of the issue.
Status and updates will continue here every 30 minutes until the incident has been resolved.
We apologise for this disruption to your service.
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