Outage in Fourth

P1 - People System - Unable To Login To People System

Resolved Major

February 15, 2024 - Started about 2 years ago - Lasted about 16 hours
Official incident page

Incident Report

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution. We will continue to provide updates here every 30 minutes or less until full service has been restored. We deeply apologise for this disruption.

Components affected

Fourth HR (UK) Fourth Payroll

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/16/2024 09:03AM

We are confident that our solution has resolved this incident.

This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.

We greatly apologise for this disruption.

MONITORING about 2 years ago - at 02/15/2024 05:45PM

We have now implemented a solution and are currently monitoring for completeness.

The next update will be provided upon confirmation of resolution.

We apologise for this disruption to your service.

IDENTIFIED about 2 years ago - at 02/15/2024 05:22PM

We have been able to identify the cause of this incident and are currently working towards finding an appropriate resolution.

We will continue to provide updates here every 30 minutes or less until full service has been restored.

We deeply apologise for this disruption.

Latest Fourth outages

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P1 - FnB- Unable to Login - 5 months ago

P1 - Systems Inaccessible - 5 months ago

NOTICE TO CUSTOMERS - Single Sign On - 5 months ago

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