Outage in Frame.io

Increased API Latency

Resolved Minor

September 17, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Frame.io Website (app.frame.io) Frame.io API

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/17/2024 04:36PM

This incident has been resolved.

MONITORING over 1 year ago - at 09/17/2024 03:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 09/17/2024 03:44PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 09/17/2024 03:41PM

We are seeing an increase in API and application latency in our v3 web application.

INVESTIGATING over 1 year ago - at 09/17/2024 03:39PM

We are currently investigating this issue.

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