Outage in Freshdesk

Latency with Tickets list view page and Apps

Resolved Major

June 13, 2023 - Started over 1 year ago - Lasted about 3 hours

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Outage Details

We are facing latency issues accessing the tickets list view page and marketplace apps execution inside tickets due to issues with one of our Third-party services. Our best minds are working on this. More updates to follow.

Components affected

Freshdesk SEARCH Freshdesk MARKETPLACE Freshdesk WEB APP

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