Outage in Freshdesk

Partial Outage

Resolved Minor

September 26, 2023 - Started over 1 year ago - Lasted 20 minutes

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Outage Details

We are currently facing issues with the Calls in all Omni accounts which has Omni Routing enabled. We are working closely with our Engineering team to resolve this issue. Further updates to follow

Components affected

Freshdesk FRESH CALLER Freshdesk FRESH CHAT Freshdesk WEB APP

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