Outage in Freshdesk

Issue with Ticket creation

Resolved Minor
November 15, 2025 - Started about 14 hours ago - Lasted 44 minutes

Incident Report

We’ve identified an issue affecting ticket creation for a minimal subset of customers. Our team is actively working on resolving it and restoring normal functionality as quickly as possible.

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Latest Freshdesk outages

Issue with Ticket creation - about 14 hours ago
Issues in incoming DMs converting to tickets on Facebook Integration - 26 days ago
Degraded Performance - 26 days ago
Partial Outage due to our Cloud provider - 27 days ago
Observing slowness while accessing the portal - about 1 month ago

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