Outage in Freshdesk
Performance Degradation in US Region
Resolved Minor
June 10, 2026 - Started 1 day ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Freshdesk experienced performance degradation in the US region affecting note creation, ticket replies to other channels, and contact/company management operations including creation, updates, listing, and deletion. The incident impacted the web application and social components with intermittent functionality issues. The engineering team resolved the issues after 2 hours of active troubleshooting.
We are currently experiencing intermittent issues with note creation, replying from tickets to other channels, and creating, updating, or listing contacts and companies (including deletion). Our engineering team is actively working to resolve these issues with high priority.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Freshdesk outages
Investigating WhatsApp Onboarding Integration Issues - 4 days ago
Performance Degraded in Freshdesk - 10 days ago
Performance degradation in Freshdesk - 10 days ago
Partial Outage in Freshdesk - 15 days ago
Instagram media comment inflow is impacted - 20 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
