Outage in Freshdesk
Issue with Email in FreshDesk
Resolved Minor
October 19, 2026 - Started 21 days ago
- Lasted 41 minutes
Incident Report
Summary AI Generated
A minor incident affected Freshdesk's email functionality, causing delays in outgoing email delivery. The engineering team investigated and restored normal functionality within 41 minutes.
Some customers may experience delays in outgoing email delivery. Our engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible.
Components affected
Freshdesk INCOMING EMAILSTrusted by 1,000+ teams
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