Outage in Freshdesk
Degraded performance in freshdesk
Resolved Minor
October 30, 2026 - Started 10 days ago
- Lasted 8 minutes
Incident Report
Summary AI Generated
Freshdesk experienced a brief 8-minute period of degraded performance affecting a wide range of platform components, including the web app, incoming emails, search, reports, API, workflows, and several integrated services. A subset of customers encountered performance issues across these areas during this time. The engineering team investigated and resolved the incident promptly.
A subset of customers may experience performance issues with our application. Our engineering team is actively investigating and working to resolve the issue with the highest priority. We will keep you posted on the status
Components affected
Freshdesk WEB APP Freshdesk INCOMING EMAILS Freshdesk API Freshdesk Custom Objects Freshdesk FRESHCALLER Freshdesk Ticket - Service Request Freshdesk MARKETPLACE Freshdesk REPORTS Freshdesk Sandbox Freshdesk SEARCH Freshdesk SOCIAL Freshdesk Workflow Freshdesk FRESH BOTSTrusted by 1,000+ teams
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