Outage in Freshdesk
Issue with Email in FreshDesk
Resolved Minor
November 02, 2026 - Started 7 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Freshdesk experienced a minor email delivery disruption lasting approximately 3 hours, affecting both incoming and outgoing email functionality. The engineering team investigated and worked to restore normal service. Email delays were the primary impact during this period.
Some customers may experience delays in outgoing and incoming email delivery. Our engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible.
Components affected
Freshdesk INCOMING EMAILSTrusted by 1,000+ teams
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