What is Freshdesk WEB APP current status?

Freshdesk WEB APP is currently operational. You can check Freshdesk WEB APP status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Freshdesk WEB APP status?

You can use IsDown service or go to Freshdesk official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Freshdesk WEB APP is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Freshdesk WEB APP has issues. Freshdesk official status page might also offer notification options such as email, SMS, or Slack.

Is Freshdesk WEB APP down? Check Freshdesk WEB APP status, outages and user reports

Q: Is Freshdesk WEB APP down today?

Freshdesk WEB APP was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Freshdesk status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Freshdesk WEB APP outages, issues and problems' at the top of the page.

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Freshdesk WEB APP service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Freshdesk status data.

View Freshdesk Outage Reports Map

Recent Freshdesk WEB APP Outages and Downtime History

IsDown has tracked 11 incidents for Freshdesk WEB APP since started monitoring Freshdesk status in March 2023. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Status	Incident	Duration
Apr 15, 2025 02:02 AM EDT	Minor	Partial outage affecting select Freshdesk shards	20 minutes
Oct 30, 2024 06:53 AM EDT	Minor	Ticket list view being unresponsive	8 minutes
Jul 31, 2023 03:41 AM EDT	Minor	Application Slowness and Latency Issue - IND	3 minutes
May 31, 2023 12:55 AM EDT	Minor	Third Party Integration - Shopify	2 days
May 26, 2023 09:09 AM EDT	Minor	Third Party Integration - Shopify	about 16 hours
May 03, 2023 02:25 PM EDT	Minor	Issues with logging in to Freshdesk	3 minutes
May 03, 2023 12:47 PM EDT	Minor	Issues with logging in to FreshDesk	about 1 hour
May 02, 2023 11:22 PM EDT	Minor	Degraded performance	about 9 hours
May 02, 2023 10:18 AM EDT	Minor	Degraded Performance	6 minutes
Apr 26, 2023 08:21 AM EDT	Minor	Degraded performance	6 minutes

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Freshdesk WEB APP problems reported by users

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Monitoring Freshdesk since March 2023

WEB APP is part of Freshdesk. Check the Freshdesk's status.

1 incident in 2025

Freshdesk WEB APP outages in the last 28 days

September 2025

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Number of Incidents

0 issues

Last incident

172 days ago

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Frequently Asked Questions

Is Freshdesk WEB APP down today?

Freshdesk WEB APP isn't down. You can check Freshdesk WEB APP status and incident details on the top of the page. IsDown continuously monitors Freshdesk WEB APP official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Freshdesk WEB APP status?

Freshdesk WEB APP is currently operational. You can check Freshdesk WEB APP status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Freshdesk WEB APP outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Freshdesk WEB APP down today or just slow?

Currently there's no report of Freshdesk WEB APP being slow. Check on the top of the page if there are any reported problems by other users.

How are Freshdesk WEB APP outages detected?

IsDown monitors the Freshdesk WEB APP official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Freshdesk WEB APP having an outage right now?

Freshdesk WEB APP last outage was on April 15, 2025 with the title "Partial outage affecting select Freshdesk shards"

Freshdesk down for everyone or just me?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How IsDown compares to DownDetector when monitoring Freshdesk?

IsDown and DownDetector help users determine if Freshdesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Freshdesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Freshdesk status changes?

IsDown offers an easy way to monitor Freshdesk with maximum flexibility

Major Outages Notifications

IsDown monitors WEB APP for major outages. A major outage is when WEB APP experiences a critical issue that severely affects one or more services/regions. When Freshdesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Freshdesk status page for minor outages. A minor outage is when WEB APP experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Freshdesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Freshdesk and all their 61 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Freshdesk and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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