Outage in Freshsales
Issues with Custom mail servers using O365
Resolved Minor
January 22, 2026 - Started about 17 hours ago
- Lasted about 11 hours
Incident Report
Some users may experience delays or failures when sending or receiving emails via Outlook due to an issue with a third-party service. We are actively working with the provider to investigate the issue and will share updates as more information becomes available.
Components affected
Freshsales Incoming Emails Freshsales Outgoing Emails Freshsales Incoming Emails Freshsales Outgoing Emails Freshsales Incoming Emails Freshsales Outgoing Emails Freshsales Incoming Emails Freshsales Outgoing EmailsNeed to monitor Freshsales outages?
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Latest Freshsales outages
Performance Degradation due to third party service - about 1 month ago
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Major Outage due to third party service - about 2 months ago
Performance Degradation due to third party service - 2 months ago
Degraded Performance - 3 months ago
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