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Outage in Front

Delay in rules and deliverability of emails for customers [us-west-1]

Resolved Major
November 10, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Customers should expect some delay in delivery of new inbounds.
Components affected
Front Gmail Front O365

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/10/2023 02:37PM

This incident has been resolved.

MONITORING over 2 years ago - at 11/10/2023 02:25PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 11/10/2023 02:07PM

A fix has been implemented and the delay is going down. We are continuing to monitor the results.

INVESTIGATING over 2 years ago - at 11/10/2023 01:35PM

We are experiencing a 30 minute delay. We are currently investigating this issue.

MONITORING over 2 years ago - at 11/10/2023 12:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 11/10/2023 11:47AM

Customers should expect some delay in delivery of new inbounds.

Latest Front outages

Message import delayed - 5 days ago
Front is inaccessible - 19 days ago
App not responding - about 2 months ago

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