Outage in FSG
Unplanned Service Interruption - NBN POI 6KAT
Resolved Major
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Outage Details
Event Start Date/Time: 12/4/2025 21:27 AEST
Problem Status: Active
Impacted POI(s): 6KAT
Dear Customer,
FSG have observed a backhaul outage affecting NBN POI 6KAT, we are currently investigating with the backhaul provider, no ETR is available at this stage.
Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/12/2025 03:44PM
Event Start Date/Time: 12/4/2025 21:27 AEST
Event End Date/Time: 13/4/2025 01:05 AEST
Problem Status: Resolved
Impacted POI(s): 6KAT
Dear Customer,
Connectivity to NBN POI 6KAThas been stable since it restore and we are now resolving this incident.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
INVESTIGATING
6 months ago - at 04/12/2025 02:27PM
Event Start Date/Time: 12/4/2025 21:27 AEST
Problem Status: Active
Impacted POI(s): 6KAT
Dear Customer,
We are actively investigating the fault and seeking updates from our backhaul provider, no ETR at this stage.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
INVESTIGATING
6 months ago - at 04/12/2025 11:39AM
Event Start Date/Time: 12/4/2025 21:27 AEST
Problem Status: Active
Impacted POI(s): 6KAT
Dear Customer,
FSG have observed a backhaul outage affecting NBN POI 6KAT, we are currently investigating with the backhaul provider, no ETR is available at this stage.
Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.
Kind Regards,
FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com
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