Unplanned Service Interruption - NBN POI 4NBR

Event Start Date/Time: 06/04/25 06:31 AEST
Event End Date/Time: 07/04/25 11:24 AEST
Problem Status: Resolved
Impacted POI(s): 4NBR

Dear Customer,

Connectivity to NBN POI 4NBR has been stable since it restore and we are now resolving this incident.


Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Event Start Date/Time: 06/04/25 06:31 AEDT
Problem Status: Active
Impacted POI(s): 4NBR

Dear Customer,

Our backhaul provider has confirmed there is no issue on their end. We are continuing to investigate on this issue. At this time, no estimated time of resolution (ETR) is available.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com

Event Start Date/Time: 06/04/25 06:31 AEDT
Problem Status: Active
Impacted POI(s): 4NBR

Dear Customer,

FSG have observed a backhaul outage affecting NBN POI 4NBR, we are currently investigating with the backhaul provider, no ETR is available at this stage.

Our NOC team will continue to monitor the situation closely and will send an additional advisory should the situation change. If you have any questions related to this issue, please don't hesitate to respond to this email.

Kind Regards,

FSG NOC
E: support@fieldsolutions-group.com
W: www.fieldsolutions-group.com