Outage in FTAPI

Database outage

Resolved Major
June 12, 2023 - Started almost 2 years ago
Official incident page

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Outage Details

We are currently experiencing an outage with our Production Database, causing Services to be unreachable. We have identified the Reason and are working on implementing a fix.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/13/2023 04:02AM

All systems are operational again.

MONITORING almost 2 years ago - at 06/13/2023 03:08AM

Currently, the Database is running, as well as all our services. We are monitoring the situation and are looking into the database health.

INVESTIGATING almost 2 years ago - at 06/12/2023 11:13PM

We are still encountering database issues and are working on getting the services back online as soon as possible.

MONITORING almost 2 years ago - at 06/12/2023 10:24PM

We have brought back the database to a working state. Customer services are coming back online. We are monitoring the situation.

IDENTIFIED almost 2 years ago - at 06/12/2023 09:08PM

We are currently experiencing an outage with our Production Database, causing Services to be unreachable. We have identified the Reason and are working on implementing a fix.

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