Outage in ftrack

Connection to workspaces in EU region

Resolved Minor
May 19, 2025 - Started 6 months ago - Lasted 28 minutes
Official incident page

Incident Report

We are experiencing partial outages with workspaces running in EU region. We are investigating the issue.
Components affected
ftrack Hosted applications

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/19/2025 02:07PM

The incident was resolved.
Workspaces hosted in EU experienced full outage from 2025-05-19T15:07:00 CEST until 2025-05-19T15:45:00 CEST. During this time, ftrack was not responsive.

MONITORING 6 months ago - at 05/19/2025 01:49PM

We resolved the issue with workspaces in EU region and are monitoring for any further issues.

INVESTIGATING 6 months ago - at 05/19/2025 01:44PM

We are experiencing partial outages with workspaces running in EU region. We are investigating the issue.

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