Outage in FullStory
Delays or failure to load Fullstory (NA1 Data Center)
Resolved MinorIncident Report
Yesterday at 10:00pm EDT, we began experiencing an elevated error rate displaying data in app for a subset of orgs (NA1 Data Center). Metrics, Segments, Funnels, and Dashboards may be slow to load. They may timeout with an error. Configured alerts may be delayed. Data capture is not affected.
We are actively investigating the issue and will update this status as soon as we know more.
Components affected
FullStory Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/14/2025 02:37PM
We've seen a decrease in errors and Fullstory objects should be returning to normal behavior. We do not expect any further impacts in the coming hours or days and will make changes to prevent these errors from causing such performance impacts in the future.
INVESTIGATING
10 months ago - at 07/14/2025 12:51PM
Yesterday at 10:00pm EDT, we began experiencing an elevated error rate displaying data in app for a subset of orgs (NA1 Data Center). Metrics, Segments, Funnels, and Dashboards may be slow to load. They may timeout with an error. Configured alerts may be delayed. Data capture is not affected.
We are actively investigating the issue and will update this status as soon as we know more.
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Delayed session processing - 6 months ago
GetSegments and ListSegments APIs Unavailable - 6 months ago
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