Outage in FullStory
Delays or failure to load Fullstory (EU1 Data Center)
Resolved Minor
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Outage Details
As of approximately 7am UTC, we are experiencing an elevated error rate displaying data in app for a subset of orgs (EU1 Data Center). Metrics, Segments, Funnels, and Dashboards may be slow to load. They may timeout with an error. Data capture is not affected.
We are actively investigating the issue and will update this status as soon as we know more.
Components affected
FullStory Web ApplicationLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/27/2025 03:55PM
Search results and display times have now returned to expected levels.
MONITORING
4 days ago - at 08/27/2025 09:40AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 08/27/2025 09:06AM
We are still experiencing an elevated error rate displaying data .
We are actively investigating the issue and will update this status as soon as we know more.
MONITORING
4 days ago - at 08/27/2025 08:49AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 08/27/2025 08:38AM
As of approximately 7am UTC, we are experiencing an elevated error rate displaying data in app for a subset of orgs (EU1 Data Center). Metrics, Segments, Funnels, and Dashboards may be slow to load. They may timeout with an error. Data capture is not affected.
We are actively investigating the issue and will update this status as soon as we know more.
Latest FullStory outages
Warehouse Syncing Delayed (NA1 Data Center) - 18 days ago
Mobile capture in EU - about 2 months ago
Delays or failure to load Fullstory (NA1 Data Center) - about 2 months ago
Fullstory login and UI unavailable - 3 months ago
Slow loading in Fullstory UI - 3 months ago
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