Outage in FullStory
Delayed Indexing (NA Data Center)
Resolved MinorIncident Report
At 11:15 AM EDT, we began experiencing indexing delays for session data and Data Warehouse updates in our NA data center. We are investigating the issue.
Components affected
FullStory Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/30/2025 12:30PM
Our indexing backlog is now fully resolved. Session data captured during the impact window is available for search and in data warehouses.
MONITORING
6 months ago - at 10/30/2025 11:42AM
A fix has been implemented and new session data is no longer delayed. We are monitoring the backlog of session data impacted by these delays and will resolve this incident once the backlogged session data is fully indexed.
IDENTIFIED
6 months ago - at 10/29/2025 10:00PM
We've identified the issue and we're working to rectify it at this time.
INVESTIGATING
6 months ago - at 10/29/2025 05:59PM
At 11:15 AM EDT, we began experiencing indexing delays for session data and Data Warehouse updates in our NA data center. We are investigating the issue.
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