Outage in FullStory
Delayed Indexing (NA Data Center)
Resolved MinorIncident Report
At 11:15 AM EDT, we began experiencing indexing delays for session data and Data Warehouse updates in our NA data center. We are investigating the issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/30/2025 12:30PM
Our indexing backlog is now fully resolved. Session data captured during the impact window is available for search and in data warehouses.
MONITORING
4 days ago - at 10/30/2025 11:42AM
A fix has been implemented and new session data is no longer delayed. We are monitoring the backlog of session data impacted by these delays and will resolve this incident once the backlogged session data is fully indexed.
IDENTIFIED
5 days ago - at 10/29/2025 10:00PM
We've identified the issue and we're working to rectify it at this time.
INVESTIGATING
5 days ago - at 10/29/2025 05:59PM
At 11:15 AM EDT, we began experiencing indexing delays for session data and Data Warehouse updates in our NA data center. We are investigating the issue.
Latest FullStory outages
Possible degradation in Fullstory Web app - 14 days ago
Delays or failure to load Fullstory (EU1 Data Center) - 2 months ago
Warehouse Syncing Delayed (NA1 Data Center) - 3 months ago
Mobile capture in EU - 4 months ago
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