Outage in FullStory
Google outage degrading some StoryAI features
Resolved MinorIncident Report
Summary AI Generated
A Google outage caused degraded availability of FullStory's StoryAI features embedded within Dashboards, Segments, and Session Replay for approximately 2 hours. Other AI features within FullStory remained unaffected throughout the incident. The issue was resolved in coordination with Google's team.
The model behind the StoryAI features that are directly embedded within Dashboards, Segments, and Session Replay are seeing degraded availability due to a Google outage. We are working closely with their team to resolve this issue. Other AI features within Fullstory are not impacted at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/16/2026 10:41PM
This incident has been resolved
INVESTIGATING
2 days ago - at 07/16/2026 08:38PM
The model behind the StoryAI features that are directly embedded within Dashboards, Segments, and Session Replay are seeing degraded availability due to a Google outage. We are working closely with their team to resolve this issue. Other AI features within Fullstory are not impacted at this time.
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