Outage in gaiia

Cloudflare Global Network experiencing issues

Resolved Major
November 18, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We are currently experiencing service degradation due to a widespread Cloudflare outage that is impacting many services globally. This issue affects our analytics module, which is currently unavailable. Login is also partially degraded, and some users may encounter delays or intermittent failures. We are already seeing some recovery, but we will be monitoring the situation closely and will restore full functionality as soon as Cloudflare resolves the incident.
Components affected
gaiia Web App (app..com)

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/18/2025 03:21PM

The incident related to the Cloudflare outage is now fully resolved. All gaiia services, including login and analytics, have returned to normal operation.

Thank you for your patience throughout this disruption. If you continue to experience any issues, please reach out to our support team.

MONITORING 3 days ago - at 11/18/2025 02:45PM

https://www.cloudflarestatus.com

Cloudflare has implemented a fix and is reporting that their incident is now resolved. They are currently monitoring to confirm full recovery.

On our side, login and analytics are improving but still not fully stable. Some users may continue to see delays or intermittent issues while the upstream services settle.

We will keep monitoring and will share another update once all services at gaiia are fully back to normal.

IDENTIFIED 3 days ago - at 11/18/2025 01:16PM

https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Cloudflare has begun implementing a fix for their incident, and some of their services are starting to recover. Despite this progress, our own testing shows that login and analytics in gaiia remain degraded.

Magic link authentication remains reliable, and customers with SAML SSO enabled can continue to use SSO without interruption. OAuth-based login continues to be affected.

Analytics is still unstable and may not load consistently.

We are monitoring Cloudflare's recovery efforts and will provide another update as soon as we observe improvements on our side.

IDENTIFIED 3 days ago - at 11/18/2025 12:56PM

We are still seeing intermittent issues with login. The problem appears to be related to the OAuth redirect, which is still affected by the Cloudflare incident.
Magic link authentication works normally and is recommended if you encounter issues signing in. For customers who have SAML SSO enabled, SSO is also functioning as expected.
We are observing signs of recovery in our analytics module, though it may still be unstable or intermittently unavailable for some customers.
We are actively monitoring the situation and will share further updates as things evolve.

IDENTIFIED 3 days ago - at 11/18/2025 12:35PM

https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

We are currently experiencing service degradation due to a widespread Cloudflare outage that is impacting many services globally. This issue affects our analytics module, which is currently unavailable. Login is also partially degraded, and some users may encounter delays or intermittent failures.

We are already seeing some recovery, but we will be monitoring the situation closely and will restore full functionality as soon as Cloudflare resolves the incident.

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