Check if gaiia is down, recent outages, user-reported issues, and outages map.
gaiia is working normally
Monitor gaiia in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more gaiia status data.
IsDown has tracked 24 incidents since started monitoring gaiia status in March 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Aug 19, 2025
11:27 AM EDT
|
Minor | DNS resolving issue for the gaiia.com domain. | about 7 hours |
Aug 19, 2025
08:12 AM EDT
|
Major | DNS issue, prevents loading gaiia for some users | 37 minutes |
Jul 16, 2025
12:56 PM EDT
|
Minor | Workforce module not responding | about 3 hours |
Jul 14, 2025
01:09 PM EDT
|
Minor | Intermittent connectivity issues from AWS | 35 minutes |
Jul 08, 2025
04:20 PM EDT
|
Major | Dashboard and reports not accessible | about 5 hours |
Jun 10, 2025
08:03 AM EDT
|
Minor | Analytics module not loading | about 11 hours |
May 05, 2025
01:58 PM EDT
|
Minor | Purolator's E-Ship Service is currently experiencing an outage, affecting gaiia’s ability to pack... | about 2 hours |
Apr 29, 2025
01:20 PM EDT
|
Minor | Increased 500 in billing-service | about 1 hour |
Apr 16, 2025
11:00 AM EDT
|
Minor | The list of gaiia Web users is no longer synchronized with Snowflake | 41 minutes |
Mar 31, 2025
03:39 PM EDT
|
Minor | Intermittent connectivity issue from AWS | about 1 hour |
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Component | Status |
---|---|
Web App (app.gaiia.com) | OK |
Public GraphQL API | OK |
Field Service (mobile) | OK |
Online Checkout | OK |
Customer Portal | OK |
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Quickly access the status of gaiia and 4,522+ services
Gaiia is a web-based platform that offers a customer portal, mobile field service management, online checkout, and a public GraphQL API for seamless data integration.
Monitoring gaiia since March 2025
Tracking 5 gaiia services and regions
10 incidents in 2025
Number of Incidents
0 issues
Last incident
52 days ago
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gaiia isn't down. You can check gaiia status and incident details on the top of the page. IsDown continuously monitors gaiia official status page every few minutes. In the last 24 hours, there were 0 outages reported.
gaiia is currently operational. You can check gaiia status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of gaiia being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the gaiia official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
gaiia last outage was on August 19, 2025 with the title "DNS resolving issue for the gaiia.com domain."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor gaiia and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if gaiia is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about gaiia's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor gaiia with maximum flexibility
IsDown monitors gaiia for major outages. A major outage is when gaiia experiences a critical issue that severely affects one or more services/regions. When gaiia marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors gaiia status page for minor outages. A minor outage is when gaiia experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in gaiia status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
gaiia publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors gaiia and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
gaiia and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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