Outage in gaiia
Partial application outage
Resolved MajorIncident Report
Summary AI Generated
**Gaiia experienced a partial application outage lasting approximately 1.8 hours**, affecting the Field Service mobile app, Online Checkout, Customer Portal, Public GraphQL API, and the main web app. The outage impacted core functionality including checkout and CRM modules. A fix was implemented and the application was confirmed stable and resolved after over an hour of post-fix monitoring.
We are aware of an outage that affects parts of the application, including the checkout and CRM module. We are currently investigating and will report back with an update shortly.
Components affected
gaiia Field Service (mobile) gaiia Online Checkout gaiia Customer Portal gaiia Public GraphQL API gaiia Web App (app..com)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 08/24/2026 07:21PM
The application has been stable for more than an hour now. Marking as resolved.
MONITORING
10 days ago - at 08/24/2026 05:49PM
A fix has been implemented, the application seems to be back to normal. We are currently monitoring.
INVESTIGATING
10 days ago - at 08/24/2026 05:37PM
We are aware of an outage that affects parts of the application, including the checkout and CRM module. We are currently investigating and will report back with an update shortly.
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