Outage in Gamma

Data Fault creation and updates affected by MS Azure servicesColt Cyber Incident

Minor
August 21, 2025 - Started 2 months ago

Incident Report

Further to our previous update, Microsoft have restored the majority of their services. Gamma are now able to access the BT portal to resume normal service. We will continue to monitor through the night and will provide full closure notice at 08:00.
Issued 29/10/2025 20:00
Microsoft are continuing investigations and are carrying out mitigations to help restore services. As of just now, our service desk is still unable to raise faults or obtain updates via the BT portal which may result in delays with fault resolution. Microsoft expect full recovery of services by 23:30. We will provide a further update at 00:00, if no update is available prior to then.
Issued 29/10/2025  17:41
We are aware of an ongoing global issue affecting Microsoft's Azure services. Creation and updates on Data faults with BT supply may be delayed  as their portal is down due to this issue. We will continue to monitor the status of this outage and provide a further update at 20:00.
Components affected
Gamma General Network

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