Issues on 0292 numbers ported from BT Openreach

Further to our previous updates, BT are still investigating the issue and we are waiting for further communication relating to the issue. 
We are continuing to monitor for updates from them and should we receive any indication of timescales or resolution we will provide them prior to the next scheduled update. 
Thank you for your continued patience and understanding. 
Next update due 12pm
 
Issued 19/05/2026  20:47
Further to our previous update, BT are still investigating the issue with next update expected to be tomorrow.
We are continuing to monitor for updates from them and should we receive any indication of timescales or resolution prior we will provide this.
Thank you for your continued patience and understanding.
Next update due 9am on Wednesday 20th May.
 
Issued 19/05/2026  17:48
Further to our previous update, BT have confirmed they are still investigating the issue however not yet resolved. 
We have received additional reports of other areas codes including 01443 which may be impacted by the ongoing issue and this has been logged with the Rangeholder for confirmation. 
We are continuing to monitor for updates from them and should we receive any indication of timescales or resolution we will provide this. 
Next update due 9pm
 
Issued 19/05/2026  16:04
 
We have received reports of numbers ported in from BT Openeach, area code 0292 (South Wales) experiencing service issues. 
BT have confirmed they are aware of an issue affecting the area and this has been reported by multiple service providers. 
They have advised they are engaging with their teams internally on this, however at this time are unable to provide a timescale for next update or resolution. 
We are continuing to engage with BT Openreach for an update on this and will provide further information on response. 
Next update by 6pm. 
Thank you for your patience and understanding.