Outage in Gamma
SIP inbound and outbound call traffic failures
Resolved Minor
August 12, 2026 - Started 21 days ago
- Lasted about 19 hours
Incident Report
Summary AI Generated
Gamma experienced SIP inbound and outbound call traffic failures affecting the general network from approximately 14:00 on 12/08/2026, with widespread reports flooding the service desk. Traffic stabilised at around 14:44, and the incident was resolved without recurrence. Root cause investigation is ongoing, with an RCA to follow.
Following successful traffic observations as of approximately 14:44, we can confirm that traffic has remained stable and the issue hasn't resurfaced. Our support teams continue to investigate and identify the root cause of the incident. An RCA will be provided in due course once investigations have concluded.
If no further reports are observed, this notice will be closed at 10:00.
Issued 12/08/2026 15:49
We have observed successful traffic from approximately 14:44. Whilst our internal support teams continue to investigate the root cause of the fault, we kindly ask partners to retest and if faults are still being encountered, report these via the Service Desk.
We will continue to monitor the situation closely and a further update will be provided by 09:30 tomorrow, Thursday 13/8/2026.
Issued 12/08/2026 15:03
We have received an influx of calls into the service desk reporting inbound and outbound traffic failures from approximately 14:00.
We have raised this to our support team who are investigating as a priority.
A further update will be provided by 16:00 or earlier should one become available.
If no further reports are observed, this notice will be closed at 10:00.
Issued 12/08/2026 15:49
We have observed successful traffic from approximately 14:44. Whilst our internal support teams continue to investigate the root cause of the fault, we kindly ask partners to retest and if faults are still being encountered, report these via the Service Desk.
We will continue to monitor the situation closely and a further update will be provided by 09:30 tomorrow, Thursday 13/8/2026.
Issued 12/08/2026 15:03
We have received an influx of calls into the service desk reporting inbound and outbound traffic failures from approximately 14:00.
We have raised this to our support team who are investigating as a priority.
A further update will be provided by 16:00 or earlier should one become available.
Components affected
Gamma General NetworkTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Gamma outages
Horizon GUI - 6 days ago
Cisco Webex Incident - 13 days ago
Horizon Contact - 28 days ago
Gamma Portal availability - about 1 month ago
Broadband/Ethernet - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
