Outage in Gamma
Cisco Webex Incident
Resolved Minor
August 21, 2026 - Started 5 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Cisco Webex experienced an incident lasting approximately 2.8 hours that prevented users from signing in or caused disruptions to in-call functionality across multiple features. The issue affected the General Network and was escalated to Cisco Engineering as a priority. Cisco confirmed full remediation and service restoration across all regions, with continued monitoring in place.
Cisco Engineering has confirmed that remediation activities have been completed and services have been restored to all regions. We apologise for the inconvenience this caused. We will continue to monitor, and should there be no further reports, this notice will be closed at 12:00
Issued 21/08/2026 09:10
We are currently aware of an issue with Webex which is either affecting users ability to sign in or causing users to experience in-call issues with multiple functionalities. Gamma are raising with Cisco as a priority and requesting ETA for resolution. The next update will be at 10:00.
Issued 21/08/2026 09:10
We are currently aware of an issue with Webex which is either affecting users ability to sign in or causing users to experience in-call issues with multiple functionalities. Gamma are raising with Cisco as a priority and requesting ETA for resolution. The next update will be at 10:00.
Components affected
Gamma General NetworkTrusted by 1,000+ teams
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