Incident Report
Summary AI Generated
Cisco WxCC experienced degraded performance affecting customers in the US, Canada, ANZ, and UK regions, with UK users also reporting issues despite the initial scope being limited to other regions. The incident impacted general network functionality and lasted 24 hours. The team worked with Cisco to provide logs and resolve the performance issues.
We are aware of a degraded performance advisory with Cisco WxCC, as displayed on their Global Service Status page: https://status.webex.com/commercial/status. This is currently reported to affect only US, Canada and ANZ customers however we have had reports of UK customers experiencing the same issue. We are currently working with Cisco to provide logs and work closely with Cisco to fix this issue. Please keep an eye on the status page for notice of resolution.
Components affected
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