Outage in Gamma
TalkTalk
Resolved Minor
February 28, 2026 - Started 2 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
A faulty FPC card caused a service impact to Ethernet connectivity between Gamma and TalkTalk networks. TalkTalk engineers replaced the defective card with a spare unit that had been delivered to the site. Services were restored after the card replacement was completed, with the incident lasting 3.9 hours.
TalkTalk have confirmed that the faulty FPC card has now been replaced and we are seeing impacted services restored.
We apologise for any inconvenience this may have caused.
This notice will close at 2pm
Issued 28/02/2026 11:50
TalkTalk have confirmed that they have identified an issue with a faulty FPC card which requires replacing. A spare unit has already been delivered to site and engineers are proceeding with the card replacement
A further update will be provided by 2pm
Issued 28/02/2026 10:09
We are currently aware of a service impact to our Ethernet service between Gamma and TalkTalk. Our engineers have already raised this with TalkTalk, who are actively investigating.
We apologise for any inconvenience that this may cause during this time.
A further update will be provided by 12pm
We apologise for any inconvenience this may have caused.
This notice will close at 2pm
Issued 28/02/2026 11:50
TalkTalk have confirmed that they have identified an issue with a faulty FPC card which requires replacing. A spare unit has already been delivered to site and engineers are proceeding with the card replacement
A further update will be provided by 2pm
Issued 28/02/2026 10:09
We are currently aware of a service impact to our Ethernet service between Gamma and TalkTalk. Our engineers have already raised this with TalkTalk, who are actively investigating.
We apologise for any inconvenience that this may cause during this time.
A further update will be provided by 12pm
Components affected
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