Outage in Gamma
3UK Mobile Data
Resolved Minor
June 20, 2026 - Started 28 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
3UK experienced a mobile data outage affecting SIMs on their network, with voice and SMS services remaining unimpacted. 3UK implemented a fix on their side to restore data services, with users advised to toggle Airplane mode or restart their devices to apply the change. Services returned to normal and the incident was closed at 12:00 on 20/06/2026, following approximately 5 hours of disruption.
Following our previous update, we have continued to observe data services returning to normal.
Our engineers will continue to monitor the network to ensure no further issues.
We thank you for your patience.
This notice will close at 12:00.
Issued 20/06/2026 09:00
Following our previous update. 3UK has advised they have made a change on their side to restore data services.
Users may need to toggle Airplane mode or restart the device for this change to take place.
Our engineers are continuing to monitor the network and a further update will be provided by 10:00am or sooner should more information become available.
Issued 20/06/2026 06:45
We are currently aware of a high volume of mobile data issues where SIMs are with 3UK. We do not believe that Voice/SMS services are currently impacted. This has been raised with 3UK for further investigation. The next update will be at 09:00.Issued 20/06/2026 09:00
Our engineers will continue to monitor the network to ensure no further issues.
We thank you for your patience.
This notice will close at 12:00.
Issued 20/06/2026 09:00
Following our previous update. 3UK has advised they have made a change on their side to restore data services.
Users may need to toggle Airplane mode or restart the device for this change to take place.
Our engineers are continuing to monitor the network and a further update will be provided by 10:00am or sooner should more information become available.
Issued 20/06/2026 06:45
We are currently aware of a high volume of mobile data issues where SIMs are with 3UK. We do not believe that Voice/SMS services are currently impacted. This has been raised with 3UK for further investigation. The next update will be at 09:00.Issued 20/06/2026 09:00
Components affected
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