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GatewayAPI Outage History

Every past GatewayAPI outage tracked by IsDown, with detection times, duration, and resolution details.

There were 199 GatewayAPI outages since October 2019. The 45 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 29, 2026

May 2026: Unscheduled disturbance towards Finland

Detected May 29, 2026 6:21 AM MDT · Resolved May 29, 2026 9:32 AM MDT · Duration about 3 hours

GatewayAPI experienced delays in traffic routing towards Finland due to issues with an external provider. The service disruption lasted 3.2 hours, affecting connectivity to Finnish destinations. Traffic routing was restored to normal operations and the service is being monitored for stability.

Major May 25, 2026

May 2026: GatewayAPI.EU incident

Detected May 25, 2026 10:59 PM MDT · Resolved May 25, 2026 11:37 PM MDT · Duration 37 minutes

GatewayAPI.EU experienced a major outage that took all systems offline for 37 minutes, requiring users to halt traffic to the EU endpoint. The .COM setup remained operational throughout the incident. All EU systems were restored and the service returned to normal operation.

Minor May 19, 2026

May 2026: Unscheduled disturbance towards Hi3G Denmark

Detected May 19, 2026 12:30 AM MDT · Resolved May 19, 2026 4:28 AM MDT · Duration about 4 hours

GatewayAPI experienced delays in traffic routing to Hi3G Denmark, affecting connectivity to this external provider for approximately 4 hours. The service team monitored the traffic closely and confirmed the connection was fully operational again. The incident was resolved after confirming traffic stability to Hi3G Denmark.

Minor May 15, 2026

May 2026: Unscheduled disturbance towards Italy

Detected May 15, 2026 9:09 AM MDT · Resolved May 15, 2026 10:28 AM MDT · Duration about 1 hour

GatewayAPI experienced traffic issues affecting connectivity to Italy due to an external provider problem. The service disruption lasted 1.3 hours while traffic was monitored and the underlying issue was addressed. Normal traffic flow to Italy was restored and the service returned to full functionality.

Minor May 8, 2026

May 2026: Unscheduled delivery report disturbance towards ICE Norway

Detected May 8, 2026 2:17 AM MDT · Resolved May 8, 2026 4:21 AM MDT · Duration about 2 hours

GatewayAPI experienced delayed delivery reports towards ICE Norway for 2.1 hours, though message traffic continued to be delivered at normal rates. The issue affected the External Provider component and was resolved with traffic returning to full operational status.

Major May 5, 2026

May 2026: GatewayAPI Traffic log incident

Detected May 5, 2026 9:31 PM MDT · Resolved May 5, 2026 10:41 PM MDT · Duration about 1 hour

The GatewayAPI experienced a major incident where users were unable to access the Traffic log feature in the Dashboard for 1.2 hours. Traffic delivery remained fully operational throughout the incident. The Traffic log access issue was resolved and users can now access the feature normally.

Minor April 30, 2026

April 2026: Delayed delivery reports towards TDC/Nuuday

Detected Apr 30, 2026 7:57 AM MDT · Resolved May 1, 2026 2:27 AM MDT · Duration about 19 hours

GatewayAPI experienced delayed delivery reports for messages sent to TDC/Nuuday customers, though message delivery itself continued to function normally. The issue affected the External Provider component for 18.5 hours, causing delivery confirmations to be significantly delayed. The problem was resolved with all traffic and delivery reporting returning to normal operation.

Minor April 27, 2026

April 2026: Delays on messages towards Telia Norway

Detected Apr 27, 2026 8:30 AM MDT · Resolved Apr 27, 2026 10:16 AM MDT · Duration about 2 hours

GatewayAPI experienced delays in outgoing SMS messages to Telia Norway for 1.8 hours, though messages continued to be delivered despite the delays. The incident affected the MT (Outgoing) SMS component and was resolved when traffic flow returned to normal.

Minor April 23, 2026

April 2026: Unscheduled disturbance towards Telia/Norlys Denmark

Detected Apr 23, 2026 1:25 PM MDT · Resolved Apr 23, 2026 1:47 PM MDT · Duration 22 minutes

GatewayAPI experienced a minor service disruption affecting traffic routing to Telia/Norlys Denmark for 22 minutes. The issue impacted the external provider component, preventing proper connectivity to this specific Danish telecommunications network. The service was restored to full operational status with continued monitoring to ensure stability.

Minor April 20, 2026

April 2026: Unscheduled disturbance towards Switzerland

Detected Apr 20, 2026 11:08 AM MDT · Resolved Apr 20, 2026 12:03 PM MDT · Duration about 1 hour

The GatewayAPI service experienced delays in traffic routing to the Salt network in Switzerland due to issues with an external provider. The incident lasted 55 minutes and caused minor service disruptions for users connecting to that specific network. The issue was resolved and traffic returned to normal operations.