Outage in GBG

Service Disruption - ID3Global - Data Extraction +3 years old

Resolved Minor
April 09, 2025 - Started 17 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a service disruption that may be preventing you from using our data extraction service on the ID3global records over 3 years old. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Components affected
GBG ID3global Service
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/09/2025 10:56AM

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service. Should you see any further issues with this service, please reach out to our helpdesk team - helpdesk@gbgplc.com - 0844 888 1136

IDENTIFIED 17 days ago - at 04/09/2025 09:46AM

We are currently experiencing a service disruption that may be preventing you from using our data extraction service on the ID3global records over 3 years old. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

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