Outage in Geckoboard

Investigating issues with Dropbox connections

Resolved Minor
August 01, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're experiencing issues with Dropbox connections, resulting in errors when fetching customer spreadsheets. Our team is actively investigating. We apologise for the inconvenience and will provide updates as soon as they're available.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/01/2024 10:16AM

Problem solved! Spreadsheets via the Dropbox integration should work seamlessly again. If you still notice issues, please message us for help at support@geckoboard.com.

MONITORING 6 months ago - at 08/01/2024 09:41AM

We've released an update to resolve the issues with Dropbox connections fetching spreadsheets. We'll continue monitoring the situation and update you shortly.

INVESTIGATING 6 months ago - at 08/01/2024 08:09AM

We're experiencing issues with Dropbox connections, resulting in errors when fetching customer spreadsheets. Our team is actively investigating. We apologise for the inconvenience and will provide updates as soon as they're available.

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