Outage in Gem

"Oops! Something went wrong." on all Gem web pages

Resolved Major
September 17, 2024 - Started about 1 year ago - Lasted 5 minutes
Official incident page

Incident Report

We are currently aware of an issue that causes all Gem pages to display the "Oops! Something went wrong." error. We are investigating and will share updates here.
Components affected
Gem Web Application

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/17/2024 05:53PM

This issue has been resolved and all Gem web pages are now loading normally. Our team will continue to monitor for any problems.

INVESTIGATING about 1 year ago - at 09/17/2024 05:48PM

We are currently aware of an issue that causes all Gem pages to display the "Oops! Something went wrong." error. We are investigating and will share updates here.

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