Gem Status. Is Gem Down?

Check if Gem is down, recent outages, user-reported issues, and outages map.

Is Gem down right now? What's the current status?

Gem is having a minor outage

Prospect Search data is stale

started 2 days ago

We have identified an issue causing stale data in Prospect Search, resulting in longer-than-normal refresh intervals. Our team is aware is currently working on a fix. Updates to this issue will be ...

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Gem service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Gem status data.

Gem Outage Map

View Gem Outage Reports Map

Recent Gem Outages and Downtime History

IsDown has tracked 51 incidents since started monitoring Gem status in January 2023. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Sep 24, 2025
10:40 PM CEST
 Major AI Sourcing Searches Delayed about 4 hours
Sep 09, 2025
09:06 PM CEST
 Minor Delays in AI Sourcing 2 days
Sep 02, 2025
05:36 PM CEST
 Major Gem Scheduling calendar events not being created, emails not being sent about 1 hour
Aug 19, 2025
12:00 AM CEST
 Minor Degraded performance for Gem AI Sourcing searches about 5 hours
Jul 31, 2025
05:23 PM CEST
 Major "Internal Server Error" when scheduling interviews 33 minutes
Jul 21, 2025
03:37 PM CEST
 Major Loading issues with Gem application and extension about 2 hours
Jul 02, 2025
06:02 PM CEST
 Major Stale data in Pipeline Analytics and Dashboards about 3 hours
Jun 10, 2025
06:10 PM CEST
 Major Performance degradation about 7 hours
Apr 04, 2025
06:29 PM CEST
 Major Greenhouse teams are unable to reject candidates in Application Review about 2 hours
Sign up to check more outage history
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Gem problems reported by users

  • Chandramauli

    Error 404 while loggin in

  • Sushant

    Error 503 after logging in

  • Gautam

    Not able to login on GeM

  • Dhru

    Login not possible. Service unavailable

  • Amaljith

    There is some issue faced in login page...........

  • Sky

    MH_LDAP_LOGIN_AUTH service. Error when login

  • Rajeev

    Blank page is comping after login

  • Raghav

    It is not opening after loggin in

  • Rachel

    extension and page not loading

  • David

    Your phone number 0800444367 does not connect. I need to speak to them.

  • Saurabh

    Not able to login, login taking time and most importantly not able to upload and submit clarification

  • Bani

    Usable to access at my account

  • Madhu

    Viewing the message that the website is down for maintainence. Told to have patience and return later

  • Murray

    Blank screen when trying to sign in.

  • Anton

    Not opening. Correct username and password are enterd.Show it is loading for few seconds,but no results

  • Lynda

    Gem wont load shows area code 4001 even thu I'm in Canada?

  • Pat

    4001 error code when trying to stream Coronation Street.

  • Emmanuel

    Internal Server Error after login page

  • Susan

    Coronation Street along with other programs won't load, flickers and then blank screen. Tried restarting fire stick, uninstalled gem app reinstalled still didn't fix.

  • Tammy

    It will not play it just runs through all the episodes then shuts down

  • Crislie

    I cannot use my account anfd ony portal it says that I have no balance in account.

  • Zaheer

    I am not able to login to my account on GEM EDUCATION WEBSITE. It shows that I have entered the wrong username or password, when I have already reset the password and even then it shows the same. Been trying since yesterday. Please help me resolve this issue as soon as possible. Would be much app...

  • Debbie

    It will open but will not play any tv shows at all

  • Lee

    I have my user name and password buy it says there's an error try later. Trying for 2 days. It worked before on roku t

  • Cathy

    I am getting an error and try again later message when I choose a show.

  • Mike

    No response from app. Just black screen

  • Nicolle

    won't let me login - runs the cycle then goes back to asking if i want to login

  • Nancy

    Can’t sign in and can’t reload

  • Chris

    Error code 3104 Try again later

  • Jay

    Gem Canada v slovenia men’s volleyball feed cut off in game 4!!!!!

  • Shubham

    Gem site is not working.. unable to login

  • Manish

    Gettings mesaage "Internal server error" while logging in

  • Tushar

    some time or the other there is some issue in the GEM, specially when we have to submit bid on last day

  • Mohit

    Unable to login. Once I enter the password, it shows internal server error

  • rajiv

    following message appears. this site can not be reached

  • nitin

    site not responding since 1015

  • Ann

    I am on my LG smart TV and it's just spinning

  • sajja

    Couldnt able to login in GeM with this error "MH_LDAP_LOGIN_AUTH | ARX-888674 | A JSONObject text must begin with '{' at 1 [character 2 line 1] "

  • Philip

    Will not play great British baking show

  • Sukrit

    When i login to my id It shows internal server error

  • Mike

    Doesn't seem to load...just displays black screen.

  • Ajay

    Gem portal is not opening

  • Betty

    Can’t get game 4 of leafs vs bruins to broadcast

  • Laurie

    It has said loading for an hour!!!!

  • vipul

    "An error occured, please try again ..." when I am trying to LOGIN

Gem status page - All services & components

Component Status
Gem Web Application MINOR
Gem Integrations OK
Gem Extension OK
Gem API OK
Gem Homepage OK

Gem Related Services & Alternatives

Services commonly monitored together with Gem and alternatives

Aircall

Aircall

OK
0 incidents in the last 30 days

Gem is a talent engagement platform that streamlines sourcing, outreach, and relationship management with integration and API capabilities for enhanced recruitment processes.

Monitoring Gem since January 2023

Tracking 5 Gem services and regions

12 incidents in 2025

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Gem outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
31
1
2
3
4
5
Sep 05, 2025
No Outages
6
Sep 06, 2025
No Outages
7
Sep 07, 2025
No Outages
8
Sep 08, 2025
No Outages
9
Sep 09, 2025
1 outage
10
Sep 10, 2025
No Outages
11
Sep 11, 2025
No Outages
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
1 outage
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
1 outage
2
Oct 02, 2025
No Outages
3
4

Number of Incidents

4 issues

Last incident

1 days ago

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Frequently Asked Questions

Is Gem down today?

Gem is down. You can check Gem status and incident details on the top of the page. IsDown continuously monitors Gem official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Gem status?

Gem seems to be having problems. You can check Gem status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gem outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Gem down today or just slow?

Yes, Gem might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Gem outages detected?

IsDown monitors the Gem official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Gem having an outage right now?

Gem last outage was on October 01, 2025 with the title "Prospect Search data is stale"

Gem down for everyone or just me?

How to check if Gem is down?

Why use IsDown to monitor Gem instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gem and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Gem?

IsDown and DownDetector help users determine if Gem is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gem's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Gem status changes?

IsDown offers an easy way to monitor Gem with maximum flexibility

Major Outages Notifications

IsDown monitors Gem for major outages. A major outage is when Gem experiences a critical issue that severely affects one or more services/regions. When Gem marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Gem status page for minor outages. A minor outage is when Gem experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Gem status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Gem publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Gem and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Gem and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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