Is Gem Down? Current Status & Real-time Updates
Check if Gem is down, recent outages, user-reported issues, and outages map.
Gem status - Is it down right now?
Gem is working normally
Last checked from Gem's status page a few minutes ago
Check if Gem is down, recent outages, user-reported issues, and outages map.
Gem is working normally
Last checked from Gem's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 49 incidents since started monitoring Gem status in January 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
8 days ago · lasted 2 days
We have identified an issue causing delays with AI sourcing, most notably that some results may be lacking email addresses. We're working to resolve this issue and will share updates here.
15 days ago · lasted about 1 hour
We are currently experiencing an outage with our Gem Scheduling product where events are not being created successfully. This results in the events not appearing on calendars, as well as emails for those events failing to be sent. Our Engineering ...
about 1 month ago · lasted about 5 hours
The team is investigating an issue causing AI Sourcing searches to take longer than usual to produce results. Once resolved, your AI Sourcing searches will proceed as normal.
We've tracked and collected 49 incidents since started monitoring Gem status
Chandramauli
Error 404 while loggin in
Sushant
Error 503 after logging in
Gautam
Not able to login on GeM
Dhru
Login not possible. Service unavailable
Amaljith
There is some issue faced in login page...........
Sky
MH_LDAP_LOGIN_AUTH service. Error when login
Rajeev
Blank page is comping after login
Raghav
It is not opening after loggin in
Rachel
extension and page not loading
David
Your phone number 0800444367 does not connect. I need to speak to them.
Saurabh
Not able to login, login taking time and most importantly not able to upload and submit clarification
Bani
Usable to access at my account
Madhu
Viewing the message that the website is down for maintainence. Told to have patience and return later
Murray
Blank screen when trying to sign in.
Anton
Not opening. Correct username and password are enterd.Show it is loading for few seconds,but no results
Lynda
Gem wont load shows area code 4001 even thu I'm in Canada?
Pat
4001 error code when trying to stream Coronation Street.
Emmanuel
Internal Server Error after login page
Susan
Coronation Street along with other programs won't load, flickers and then blank screen. Tried restarting fire stick, uninstalled gem app reinstalled still didn't fix.
Tammy
It will not play it just runs through all the episodes then shuts down
Crislie
I cannot use my account anfd ony portal it says that I have no balance in account.
Zaheer
I am not able to login to my account on GEM EDUCATION WEBSITE. It shows that I have entered the wrong username or password, when I have already reset the password and even then it shows the same. Been trying since yesterday. Please help me resolve this issue as soon as possible. Would be much app...
Debbie
It will open but will not play any tv shows at all
Lee
I have my user name and password buy it says there's an error try later. Trying for 2 days. It worked before on roku t
Cathy
I am getting an error and try again later message when I choose a show.
Mike
No response from app. Just black screen
Nicolle
won't let me login - runs the cycle then goes back to asking if i want to login
Nancy
Can’t sign in and can’t reload
Chris
Error code 3104 Try again later
Jay
Gem Canada v slovenia men’s volleyball feed cut off in game 4!!!!!
Shubham
Gem site is not working.. unable to login
Manish
Gettings mesaage "Internal server error" while logging in
Tushar
some time or the other there is some issue in the GEM, specially when we have to submit bid on last day
Mohit
Unable to login. Once I enter the password, it shows internal server error
rajiv
following message appears. this site can not be reached
nitin
site not responding since 1015
Ann
I am on my LG smart TV and it's just spinning
sajja
Couldnt able to login in GeM with this error "MH_LDAP_LOGIN_AUTH | ARX-888674 | A JSONObject text must begin with '{' at 1 [character 2 line 1] "
Philip
Will not play great British baking show
Sukrit
When i login to my id It shows internal server error
Mike
Doesn't seem to load...just displays black screen.
Ajay
Gem portal is not opening
Betty
Can’t get game 4 of leafs vs bruins to broadcast
Laurie
It has said loading for an hour!!!!
vipul
"An error occured, please try again ..." when I am trying to LOGIN
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Services commonly monitored together with Gem
Gem isn't down. You can check Gem status and incident details on the top of the page. IsDown continuously monitors Gem official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gem is currently operational. You can check Gem status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gem being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gem official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gem last outage was on September 09, 2025 with the title "Delays in AI Sourcing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gem and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Gem with maximum flexibility
IsDown monitors Gem for major outages. A major outage is when Gem experiences a critical issue that severely affects one or more services/regions. When Gem marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Gem status page for minor outages. A minor outage is when Gem experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Gem status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Gem publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Gem and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Gem and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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