Is Gem Down? Check current status

Check if Gem is down, official outages, user-reported issues, and outages map.

Current Gem status

Gem is working normally

Updated from Gem official status page a few minutes ago

Gem not working for you?

Gem service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Gem Outage Map

View Gem Reports Map

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Gem recent outages and downtime history

IsDown has tracked 54 incidents since started monitoring Gem status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Gem outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 23, 2025
03:00 PM EDT
Minor
Gem AI Sourcing Searches Delayed
Gem AI Sourcing search creation and results are currently delayed. We have implemented a fix for ...
about 2 hours
Oct 20, 2025
10:49 AM EDT
Major
Gem down due to external outage
We are continuing to see loading issues and degraded performance with Gem Scheduling and our webs...
about 10 hours
Oct 20, 2025
04:01 AM EDT
Major
Gem Website Service Interruption
The Gem website is currently experiencing issues due to an issue with Amazon, AWS. We'll continue...
about 6 hours
Sep 30, 2025
09:43 PM EDT
Minor
Prospect Search data is stale
We have identified an issue causing stale data in Prospect Search, resulting in longer-than-norma...
2 days
Sep 24, 2025
04:40 PM EDT
Major
AI Sourcing Searches Delayed
New and updated Gem AI Sourcing searches are seeing delays in releasing candidate results after t...
about 4 hours
Sep 09, 2025
03:06 PM EDT
Minor
Delays in AI Sourcing
We have identified an issue causing delays with AI sourcing, most notably that some results may b...
2 days
Sep 02, 2025
11:36 AM EDT
Major
Gem Scheduling calendar events not being created, emails not being sent
We are currently experiencing an outage with our Gem Scheduling product where events are not bein...
about 1 hour
Aug 18, 2025
06:00 PM EDT
Minor
Degraded performance for Gem AI Sourcing searches
The team is investigating an issue causing AI Sourcing searches to take longer than usual to prod...
about 5 hours
Jul 31, 2025
11:23 AM EDT
Major
"Internal Server Error" when scheduling interviews
We are currently aware of an issue where the error message "Internal Server Error" appears when s...
33 minutes
Jul 21, 2025
09:37 AM EDT
Major
Loading issues with Gem application and extension
We are aware of an issue where the Gem application and extension fails to load or are loading slo...
about 2 hours
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Looking to track Gem outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
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  • Create private or public status pages

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User comments about Gem status

See what users are saying about Gem issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Becker - I am getting "An error has occurred. Please try again later. Error-media-player16 I have checked the internet, rebooted, signed out and back in....nothing seems to change the situation can you help???.

  • sandeep - login page does not open for login.

  • Chandramauli - Error 404 while loggin in.

  • Sushant - Error 503 after logging in .

  • Gautam - Not able to login on GeM .

  • Dhru - Login not possible. Service unavailable .

  • Amaljith - There is some issue faced in login page............

  • Sky - MH_LDAP_LOGIN_AUTH service. Error when login.

  • Rajeev - Blank page is comping after login.

  • Raghav - It is not opening after loggin in.

  • Rachel - extension and page not loading.

  • David - Your phone number 0800444367 does not connect. I need to speak to them..

  • Saurabh - Not able to login, login taking time and most importantly not able to upload and submit clarification .

  • Bani - Usable to access at my account .

  • Madhu - Viewing the message that the website is down for maintainence. Told to have patience and return later .

  • Murray - Blank screen when trying to sign in..

  • Anton - Not opening. Correct username and password are enterd.Show it is loading for few seconds,but no results.

  • Lynda - Gem wont load shows area code 4001 even thu I'm in Canada?.

  • Pat - 4001 error code when trying to stream Coronation Street. .

  • Emmanuel - Internal Server Error after login page.

  • Susan - Coronation Street along with other programs won't load, flickers and then blank screen. Tried restarting fire stick, uninstalled gem app reinstalled still didn't fix. .

  • Tammy - It will not play it just runs through all the episodes then shuts down .

  • Crislie - I cannot use my account anfd ony portal it says that I have no balance in account. .

  • Zaheer - I am not able to login to my account on GEM EDUCATION WEBSITE. It shows that I have entered the wrong username or password, when I have already reset the password and even then it shows the same. Been trying since yesterday. Please help me resolve this issue as soon as possible. Would be much app....

  • Debbie - It will open but will not play any tv shows at all.

  • Lee - I have my user name and password buy it says there's an error try later. Trying for 2 days. It worked before on roku t .

  • Cathy - I am getting an error and try again later message when I choose a show..

  • Mike - No response from app. Just black screen.

  • Nicolle - won't let me login - runs the cycle then goes back to asking if i want to login.

  • Nancy - Can’t sign in and can’t reload .

Users who monitor Gem status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Gem. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Aircall

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Gem is a talent engagement platform that streamlines sourcing, outreach, and relationship management with integration and API capabilities for enhanced recruitment processes.

Monitoring Gem since January 2023

Tracking 5 Gem services and regions

Need help? Try here:
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Check their status page.

15 incidents in 2025

How to monitor the status of Gem and all your dependencies?

IsDown is a status page aggregator that monitors if Gem and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Gem, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Gem?

IsDown monitors Gem health in almost real-time

Every few minutes we go to the status page of Gem (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Gem's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Gem, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Gem and other services.

One status page to monitor all your external dependencies

What you get when monitoring Gem with IsDown

Track Gem incidents and downtimes by severity

IsDown checks Gem official status page for major/minor outages or downtimes. A major outage is when Gem experiences a critical issue that severely affects one or more services/regions. A minor incident is when Gem experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Gem outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Gem

Gem and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Gem outages and downtimes

IsDown collects all information from the outages published in Gem status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Gem maintenance events

Gem publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Gem outages that impact your business

IsDown monitors Gem and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Gem but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Gem and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Gem and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Gem or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Gem and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Gem or other services

Send outage information from Gem and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Gem and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Gem and other services to your tools

Share Gem status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Gem down?'

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Share Gem status in your status page

Gem Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Gem outages, IsDown monitors Gem's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Gem status page monitoring with real-time incident details.
Monitor 4,522+ services including Gem in a single dashboard.
Instant Gem outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Gem official status and user-reported issues.
Maintenance feed for Gem
Granular alerts filtering by Gem components and regions.
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Frequently Asked Questions

Is Gem down today?

Gem isn't down. You can check Gem status and incident details on the top of the page. IsDown continuously monitors Gem official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Gem status?

Gem is currently operational. You can check Gem status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gem outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gem down today or just slow?

Currently there's no report of Gem being slow. Check on the top of the page if there are any reported problems by other users.

How are Gem outages detected?

IsDown monitors the Gem official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Gem having an outage right now?

Gem last outage was on October 23, 2025 with the title "Gem AI Sourcing Searches Delayed"

How to check if Gem is down?

Why use IsDown to monitor Gem instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gem and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Gem?

IsDown and DownDetector help users determine if Gem is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gem's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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