Is Gem Down? Check the current Gem status

Gem is operational

Updated a few minutes ago

Gem not working for you?

Monitoring Gem since January 2023. Learn more

Monitoring 5 Gem services and regions

1 incident in 2025

Current Gem official ongoing incidents

No incidents reported in Gem's status page

IsDown pulls data from Gem's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Gem issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Gem problems

  • S

    Sky

    6 days ago

    MH_LDAP_LOGIN_AUTH service. Error when login

  • R

    Rajeev

    30 days ago

    Blank page is comping after login

  • R

    Raghav

    about 1 month ago

    It is not opening after loggin in

  • R

    Rachel

    about 2 months ago

    extension and page not loading

  • D

    David

    2 months ago

    Your phone number 0800444367 does not connect. I need to speak to them.

  • S

    Saurabh

    2 months ago

    Not able to login, login taking time and most importantly not able to upload and submit clarification

  • B

    Bani

    3 months ago

    Usable to access at my account

  • M

    Madhu

    3 months ago

    Viewing the message that the website is down for maintainence. Told to have patience and return later

  • M

    Murray

    4 months ago

    Blank screen when trying to sign in.

  • A

    Anton

    4 months ago

    Not opening. Correct username and password are enterd.Show it is loading for few seconds,but no results

  • L

    Lynda

    4 months ago

    Gem wont load shows area code 4001 even thu I'm in Canada?

  • P

    Pat

    4 months ago

    4001 error code when trying to stream Coronation Street.

  • E

    Emmanuel

    6 months ago

    Internal Server Error after login page

  • S

    Susan

    7 months ago

    Coronation Street along with other programs won't load, flickers and then blank screen. Tried restarting fire stick, uninstalled gem app reinstalled still didn't fix.

  • T

    Tammy

    7 months ago

    It will not play it just runs through all the episodes then shuts down

  • C

    Crislie

    7 months ago

    I cannot use my account anfd ony portal it says that I have no balance in account.

  • Z

    Zaheer

    7 months ago

    I am not able to login to my account on GEM EDUCATION WEBSITE. It shows that I have entered the wrong username or password, when I have already reset the password and even then it shows the same. Been trying since yesterday. Please help me resolve this issue as soon as possible. Would be much app...

  • D

    Debbie

    7 months ago

    It will open but will not play any tv shows at all

  • L

    Lee

    7 months ago

    I have my user name and password buy it says there's an error try later. Trying for 2 days. It worked before on roku t

  • C

    Cathy

    7 months ago

    I am getting an error and try again later message when I choose a show.

  • M

    Mike

    7 months ago

    No response from app. Just black screen

  • N

    Nicolle

    7 months ago

    won't let me login - runs the cycle then goes back to asking if i want to login

  • N

    Nancy

    7 months ago

    Can’t sign in and can’t reload

  • C

    Chris

    8 months ago

    Error code 3104 Try again later

  • J

    Jay

    8 months ago

    Gem Canada v slovenia men’s volleyball feed cut off in game 4!!!!!

  • S

    Shubham

    8 months ago

    Gem site is not working.. unable to login

  • M

    Manish

    8 months ago

    Gettings mesaage "Internal server error" while logging in

  • T

    Tushar

    8 months ago

    some time or the other there is some issue in the GEM, specially when we have to submit bid on last day

  • M

    Mohit

    8 months ago

    Unable to login. Once I enter the password, it shows internal server error

  • R

    rajiv

    8 months ago

    following message appears. this site can not be reached

  • N

    nitin

    8 months ago

    site not responding since 1015

  • A

    Ann

    9 months ago

    I am on my LG smart TV and it's just spinning

  • S

    sajja

    9 months ago

    Couldnt able to login in GeM with this error "MH_LDAP_LOGIN_AUTH | ARX-888674 | A JSONObject text must begin with '{' at 1 [character 2 line 1] "

  • P

    Philip

    10 months ago

    Will not play great British baking show

  • S

    Sukrit

    10 months ago

    When i login to my id It shows internal server error

  • M

    Mike

    10 months ago

    Doesn't seem to load...just displays black screen.

  • A

    Ajay

    11 months ago

    Gem portal is not opening

  • B

    Betty

    11 months ago

    Can’t get game 4 of leafs vs bruins to broadcast

  • L

    Laurie

    11 months ago

    It has said loading for an hour!!!!

  • V

    vipul

    11 months ago

    "An error occured, please try again ..." when I am trying to LOGIN

Gem outage history

IsDown has tracked 40 incidents since started monitoring Gem status in January 2023.

  • Feb 24 2025

    We are currently investigating an issue where some users are encountering the error message "code:500, "status":"internal service error" when attempting to connect their Gem and Greenhouse user accounts to finish setting up the Greenhouse integrat... More details

  • Nov 11 2024

    Our team has been made aware of an issue with Talent Pipeline filtering where users are unable to select specific filter values. We've identified the root cause and are working on a fix. More details

  • Sep 25 2024

    6 months ago · lasted about 22 hours

    We are aware of an issue currently affecting some users’ ability to connect Greenhouse to Gem. Our team is actively investigating the issue and working to resolve it as quickly as possible. More details

  • Jan 2023 ...
    IsDown started monitoring Gem status

    We've tracked and collected 40 incidents since started monitoring Gem status

Sign up and check all outage history

Gem outages in the last 30 days

Number of Incidents

1 issues

Last incident

16 days ago

Having problems with Gem? What can you do?

  1. First, stay calm.

    • We know it's stressful when Gem is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Gem already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Gem status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Gem is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Companies that monitor Gem also follow the status of these services

Stay informed about Gem status changes

IsDown offers an easy way to monitor Gem with maximum flexibility

Major Outages Notifications

IsDown monitors Gem for major outages. A major outage is when Gem experiences a critical issue that severely affects one or more services/regions. When Gem marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Gem status page for minor outages. A minor outage is when Gem experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Gem status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Gem publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Gem and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Gem and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Gem down today?

Gem isn't down. You can check Gem status and incident details on the top of the page. IsDown continuously monitors Gem official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Gem status?

Gem is currently operational. You can check Gem status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gem outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gem slow today?

Currently there's no report of Gem being slow. Check on the top of the page if there are any reported problems by other users.

How are Gem outages detected?

IsDown monitors the Gem official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Gem outage?

Gem last outage was on February 24, 2025 with the title ""Internal Server Error" when connecting Gem with Greenhouse account"

Gem not working for you? How do I know if Gem is down?
How can I check Gem status and outages?
Why use IsDown to monitor Gem instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gem and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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