Outage in Gem
File uploads and attachments are failing
Resolved MajorIncident Report
Uploading a file in Gem is currently failing with an error. This affects:
- Submitting a job board application with a cover letter or file attachment
- Uploading attachments to a candidate profile or an application
- Attaching files to sequences and emails
- Submitting take-home assessments
Components affected
Gem Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 08/31/2026 07:28PM
This issue has been resolved. Our team will continue to monitor for any problems.
IDENTIFIED
about 8 hours ago - at 08/31/2026 06:27PM
Uploading a file in Gem is currently failing with an error. This affects:
- Submitting a job board application with a cover letter or file attachment
- Uploading attachments to a candidate profile or an application
- Attaching files to sequences and emails
- Submitting take-home assessments
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