Outage in Gem
Unable to send offer e-signature requests
Resolved MinorIncident Report
We are aware of an issue with sending e-signature (offer) requests through Gem. This is caused by a Docusign outage that is currently being worked on. Please check for updates on Docusign's status page and try again after the issue is resolved: https://health.docusign.com/
We will continue to monitor the situation and share updates here.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/12/2026 12:47AM
Docusign has resolved the outage with their services, and Gem e-signature and offer requests are now working normally.
IDENTIFIED
3 days ago - at 06/11/2026 08:44PM
We are aware of an issue with sending e-signature (offer) requests through Gem. This is caused by a Docusign outage that is currently being worked on. Please check for updates on Docusign's status page and try again after the issue is resolved: https://health.docusign.com/
We will continue to monitor the situation and share updates here.
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