Outage in Gem
gem.com is down
Resolved MajorIncident Report
The gem.com webpage and application are currently not loading. Our team is investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/18/2026 03:19AM
We are resolving this incident.
MONITORING
2 months ago - at 02/18/2026 02:59AM
The Gem website is now available due to Heroku rolling back a recent change. Please visit https://status.salesforce.com/incidents/20003708 for details. We will continue to closely monitor the situation and provide updates when available.
INVESTIGATING
2 months ago - at 02/18/2026 02:09AM
One of our providers Heroku is currently experiencing an outage that is impacting the Gem.com website. Our team will continue to provide updates. You can view Heroku's status page here https://status.salesforce.com/incidents/20003708.
INVESTIGATING
2 months ago - at 02/18/2026 12:27AM
The gem.com webpage and application are currently not loading. Our team is investigating this issue.
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