Outage in Gem

AI Sourcing Searches Delayed

Resolved Major
September 24, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

New and updated Gem AI Sourcing searches are seeing delays in releasing candidate results after the search is started. Our team has identified the issue and is working on a solution.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/25/2025 01:06AM

This issue has been resolved. Delayed AI Sourcing results should now be available, and new and updated searches will run normally.

MONITORING about 1 month ago - at 09/24/2025 10:54PM

We have released a fix for this issue. AI Sourcing Searches will begin to display new results. There will be some delays as our systems work through releasing the backlog of results. We will continue to monitor the situation and provide updates.

IDENTIFIED about 1 month ago - at 09/24/2025 10:40PM

New and updated Gem AI Sourcing searches are seeing delays in releasing candidate results after the search is started. Our team has identified the issue and is working on a solution.

Latest Gem outages

Delays in AI Sourcing - about 2 months ago

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