Outage in Gem

Gem Website Service Interruption

Resolved Major
October 20, 2025 - Started 8 days ago - Lasted about 6 hours
Official incident page

Incident Report

The Gem website is currently experiencing issues due to an issue with Amazon, AWS. We'll continue to monitor the situation closely. You can also follow Amazon's status here https://status.aws.amazon.com/.
Components affected
Gem Web Application Gem Integrations Gem Extension Gem API Gem Homepage

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/20/2025 01:12PM

This incident has been resolved.

INVESTIGATING 8 days ago - at 10/20/2025 08:01AM

The Gem website is currently experiencing issues due to an issue with Amazon, AWS. We'll continue to monitor the situation closely. You can also follow Amazon's status here https://status.aws.amazon.com/.

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