Outage in Gem

Resumes are not loading in Application Review

Resolved Major
March 26, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of an issue some teams are encountering when reviewing applications where candidate resumes are blank. We have identified the cause of the issue and are working on a fix.
Components affected
Gem Web Application

Need to monitor Gem outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/26/2025 05:35PM

This issue is now resolved and resumes are loading properly in Application Review. Our team will continue to monitor for issues.

IDENTIFIED 7 months ago - at 03/26/2025 03:41PM

We are aware of an issue some teams are encountering when reviewing applications where candidate resumes are blank. We have identified the cause of the issue and are working on a fix.

Latest Gem outages

Gem AI Sourcing Searches Delayed - 5 days ago
Gem down due to external outage - 8 days ago
Gem Website Service Interruption - 8 days ago
Prospect Search data is stale - 27 days ago
AI Sourcing Searches Delayed - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook