Outage in Gem

Degraded performance for Gem AI Sourcing searches

Resolved Minor
August 19, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

Incident Report

The team is investigating an issue causing AI Sourcing searches to take longer than usual to produce results. Once resolved, your AI Sourcing searches will proceed as normal.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/19/2025 02:27AM

This issue has been resolved. AI Sourcing searches should complete normally.

MONITORING 2 months ago - at 08/19/2025 01:48AM

A fix for this issue has been implemented. AI Sourcing searches are now catching up to normal. We are monitoring the backlog and will provide additional updates if needed.

INVESTIGATING 2 months ago - at 08/19/2025 12:49AM

The team is investigating an issue causing AI Sourcing searches to take longer than usual to produce results. Once resolved, your AI Sourcing searches will proceed as normal.

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