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Outage in Gem

Delays in Gem Scheduling syncing and notifications

Resolved Major
December 15, 2025 - Started about 1 month ago - Lasted about 24 hours
Official incident page

Incident Report

We are investigating an issue with Gem Scheduling. Currently, Gem Scheduling notifications are backlogged, which will result in a delay for Gem Scheduling email notifications to you and your candidates, creating calendar events, and syncs from Gem Scheduling to and from your ATS. We will update as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/16/2025 10:05PM

This issue has been resolved. All delayed Gem Scheduling actions have been completed successfully.

MONITORING about 1 month ago - at 12/16/2025 01:52AM

We've identified and addressed the issue, and will continue monitoring the situation.

INVESTIGATING about 1 month ago - at 12/16/2025 12:56AM

We are investigating an issue with Gem Scheduling. Currently, Gem Scheduling notifications are backlogged, which will result in a delay for Gem Scheduling email notifications to you and your candidates, creating calendar events, and syncs from Gem Scheduling to and from your ATS. We will update as we have more information.

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