Outage in Genetec Cloud Products
Intermittent Connectivity Issue Impacting Cloudrunner Portal Login Times
Resolved MinorIncident Report
We’ve identified an intermittent connectivity issue affecting login times to the Cloudrunner portal. Please note that read ingestion and hits are unaffected. We are actively investigating the issue and will provide an update within the next hour.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 11/18/2024 07:47PM
This incident has been resolved.
MONITORING
12 months ago - at 11/18/2024 06:53PM
We are continuing to monitor for any further issues.
MONITORING
12 months ago - at 11/18/2024 06:53PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
12 months ago - at 11/18/2024 05:53PM
We’ve identified an intermittent connectivity issue affecting login times to the Cloudrunner portal. Please note that read ingestion and hits are unaffected. We are actively investigating the issue and will provide an update within the next hour.
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