Outage in Genetec Cloud Products
Security Center SaaS Web UI partially degraded.
Resolved Major
Need to monitor Genetec Cloud Products outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Genetec Cloud Products, and never miss an outage again.
Start Free Trial
Outage Details
We are currently investigating an incident that is impacting the Security Center SaaS web UI.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/27/2025 05:46PM
We are pleased to inform you that the issue has been fully resolved.
Thank you for your patience. Please do not hesitate to contact us if you have any concerns or questions.
MONITORING
6 days ago - at 05/27/2025 04:33PM
Web services are recovering. We are monitoring the situation closely to ensure the issue is fully resolved. Thank you for your patience.
IDENTIFIED
6 days ago - at 05/27/2025 04:09PM
We are still actively working on a mitigation for the ongoing issue and will update you again as soon.
IDENTIFIED
6 days ago - at 05/27/2025 02:37PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 days ago - at 05/27/2025 02:34PM
We are currently investigating an incident that is impacting the Security Center SaaS web UI.
Latest Genetec Cloud Products outages
Playback functionality incident - 4 days ago
Some features may not be available for some users - 6 days ago
All user interfaces are not working - 6 days ago
Recording on a subset of Direct-to-Cloud cameras issue - 13 days ago
Camera state in Security Center SaaS not synced - 20 days ago
Be the first to know when Genetec Cloud Products and other third-party services go down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4200 services available
Integrations with
