Outage in Genetec Cloud Products

Investigating

Resolved Minor
December 05, 2025 - Started about 11 hours ago - Lasted 6 minutes
Official incident page

Incident Report

We are currently investigating an incident that is impacting our services. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause. At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 11 hours ago - at 12/05/2025 09:31AM

We are pleased to inform you that the issue has been resolved.

Thank you for your patience during this time. Please do not hesitate to contact us if you have any concerns or questions.

INVESTIGATING about 11 hours ago - at 12/05/2025 09:25AM

We are currently investigating an incident that is impacting our services. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as they become available and appreciate your patience while we work to resolve the issue.

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