Outage in Genetec Cloud Products
Issues with work item service in us-east cluster
Resolved MajorIncident Report
We are currently investigating an incident that is impacting work item service in us-east cluster. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 01/19/2026 12:23PM
This incident has been resolved.
IDENTIFIED
19 days ago - at 01/19/2026 12:20PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
19 days ago - at 01/19/2026 12:17PM
We have identified the cause of the incident and are implementing a solution.
INVESTIGATING
19 days ago - at 01/19/2026 12:15PM
We are continuing to investigate this issue.
INVESTIGATING
19 days ago - at 01/19/2026 12:12PM
We are currently investigating an incident that is impacting work item service in us-east cluster. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
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